Privacy Policy
What personal information we collect, why we collect it, who it is shared with, and the rights you have over it.
1. Introduction
Artist Launcher (“the Platform”, “we”, “us”, or “our”) is an independent music discovery ecosystem that provides tools and opportunities to help artists and music industry participants discover opportunities, promote creative work, build professional connections and participate in the independent music community. This Privacy Policy explains how we collect, use, share and protect your personal information when you use the Platform.
By accessing or using Artist Launcher, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Platform.
2. Information we collect
Account information
When you create an account, we may collect:
- full name and display name
- email address
- password (stored in encrypted form)
- profile photograph or avatar, if provided
- biography or profile information you choose to provide
- country and location, where provided
- website and social media links, where provided
- account type (for example artist, band, curator, radio station, festival, venue, blogger, journalist, label, publisher, service provider or other approved participant)
- verification information you voluntarily provide
- communication preferences, account settings and preferences
We may also assign internal account identifiers and system-generated information necessary to manage and secure your account.
Verification information
Where participants apply for verification, we may collect documentation reasonably necessary to verify identity, ownership or organisational legitimacy — including government-issued identification where required, business registration documents, proof of authority, website ownership, social media verification and other supporting documentation. Verification information is used solely for verification purposes.
Track Page & submission information
When participants create Track Pages or submit content, we may collect track metadata, album artwork, lyrics, MP3 and WAV files, video uploads, media kits, descriptions, genres, moods, similar artists, AI disclosures, explicit content declarations, PRO information, neighbouring rights information, publisher information, ISRC, UPC, licensing contact information, submission history, and reviews and feedback.
Public Page information
When you create a public Page, we may collect and display the information you choose to publish, including organisation or artist name, biography or description, logos and images, contact information, website and social media links, services offered, events, merchandise, promotional content, public release information, opportunities and announcements, and verification status where applicable.
Information you choose to publish on a public Page may be visible to other Artist Launcher users and to visitors to the Platform.
Payment information
Payment processing is handled by our third-party payment processor, Stripe. We do not store your full credit card number, debit card number or bank account details on our servers. We may receive and store transaction history and amounts, billing address, the last four digits of your payment method, and payment status and confirmation details. Stripe’s collection and use of your payment data is governed by Stripe’s own privacy policy.
Spotify data
When you connect your Spotify account we access and store your email address (for account identification and communication), display name (to personalise your profile), playlists (to enable curation and submission features), track metadata including track names, artist names and album art (to display playlist content), and audio features such as tempo, energy and danceability (to power playlist curation tools).
Discord data
If you connect your Discord account or interact with Artist Launcher through Discord, we may collect your Discord user ID and display name, server membership information, and messages and interactions within Artist Launcher Discord channels.
Usage and device data
We automatically collect certain information when you use the Platform, including IP address, browser type and version, device type and operating system, pages visited and features used, date and time of access, and referring URLs.
AI information
Where users choose to disclose AI usage relating to a Track Page or other content, we store that information as part of the Track Page and submission record.
3. How we use your information
We use the information we collect to:
- provide, operate and maintain the Platform
- process Track Pages, Pages and submissions and facilitate curator reviews
- create public Track Pages and public Pages
- facilitate radio submissions and industry opportunities
- generate AI-assisted metadata
- improve matching between artists and ecosystem participants
- verify participants, organisations, Pages and Track Pages
- improve trust and safety
- process payments and manage credits
- match artist submissions to relevant playlists based on genre, audio features and curator preferences
- provide curation tools such as playlist flow analysis, transition quality suggestions and energy arc visualisation
- communicate with you about your account, submissions and services
- send notifications related to platform activity
- detect and prevent fraud, abuse and security incidents
- enforce our Terms of Service
- improve and develop new features
- comply with legal obligations
5. Cookies and similar technologies
Artist Launcher uses cookies and similar technologies for:
- Authentication — session cookies to keep you signed in and manage your connected accounts
- Preferences — storing your theme preference and other interface settings
- Security — CSRF tokens and OAuth state parameters to protect your account during authorisation flows
- Analytics — understanding how users interact with the Platform so we can improve it
You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality, particularly features that require authentication.
6. Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include protection of uploaded media, Track Page files, public Pages and verification documentation; encryption of data in transit and at rest; secure authentication and access controls; regular security assessments; and encrypted storage of sensitive credentials and tokens.
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain certain information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and maintain transaction records for accounting and tax purposes.
When you delete your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes. Certain Track Page or public Page information may remain visible where necessary to preserve the integrity of the Platform, unless removal is legally required or specifically requested and approved.
8. Your rights and choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to correction — request that we correct inaccurate or incomplete data
- Right to deletion — request that we delete your personal data, subject to legal retention requirements
- Right to withdraw consent — where processing is based on consent, withdraw it at any time
- Right to disconnect — disconnect your Spotify or Discord accounts at any time through your profile settings
- Right to revoke Spotify access — revoke Artist Launcher’s access at any time through your Spotify account settings
When you disconnect a third-party account such as Spotify, all data imported from that service is permanently deleted within 5 days.
To exercise any of these rights, contact us at founders@artistlauncher.com.
9. AI-assisted processing
Artist Launcher may use artificial intelligence and automated technologies to assist in metadata extraction, release classification, genre analysis, search, submission preparation, matching, workflow automation, and recommendation services.
AI is used to assist Platform functionality and does not replace independent human review where such review is required. Participants remain responsible for ensuring the accuracy of information they provide.
10. Public information
Information intentionally published on public Pages or Track Pages may be publicly visible and searchable, and may be indexed by search engines where those pages are publicly accessible. This includes artist name, release name, cover artwork, biography, website, social links, services, events and promotional content.
You control what you choose to publish.
11. Children’s privacy
Artist Launcher is not intended for use by individuals under the age of 18 without the consent of a legal guardian. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information promptly.
12. Third-party services and links
The Platform integrates with and may contain links to third-party services, including Spotify, Discord and Stripe. These services have their own privacy policies and we encourage you to review them. We may also use third-party providers for AI-assisted services, cloud storage, authentication, analytics and other operational services.
We are not responsible for the privacy practices of third-party services. Data obtained from Spotify is governed by both this Privacy Policy and Spotify’s own privacy policy.
13. International data transfers
Your information may be transferred to and processed in countries other than your country of residence, including countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. By using the Platform, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page. Continued use of the Platform after changes are posted constitutes acceptance of the revised Privacy Policy.
15. Business transfers
If Artist Launcher is involved in a merger, acquisition, corporate restructuring or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.
16. Governing law
This Privacy Policy is governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
17. Contact us
If you have questions about this Privacy Policy or how we handle your data, contact Artist Launcher Support at founders@artistlauncher.com.